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Annual Report 2015

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1. Calculation Basis 2014 (R$ thousand) 2015 (R$ thousand)
Net Income (NI) (1) 26,221,233 18,211,848
Operating Income (OI) 15,941,039 6,347,868
Gross Payroll (GP) (1)(2) 18,089,073 20,770,313
Total Value Added (TVA) (*) 11,245,814 14,399,559
2. Internal Social Indicators R$ thousand over GP % over NI % over
TVA %
R$ thousand over GP % over NI % over
TVA %
Meals 1,357,855 7.5 5.2 12.8 1,504,201 7.2 8.3 10.5
Mandatory Social Charges 3,150,406 17.4 12.0 28.0 3,358,161 16.2 18.4 23.3
Private Pension Plan 1,320,226 7.3 5.0 11.7 1,367,680 6.6 7.5 9.5
Health 1,013,570 5.6 3.9 9.0 1,110,904 5.4 6.1 7.7
Occupational Health and Safety 76,796 0.4 0.3 0.7 95,503 0.5 0.5 0.7
Education (3) 29,012 0.2 0.1 0.3 41,071 0.2 0.2 0.3
Culture (4) 19,657 0.1 0.1 0.2 22,468 0.1 0.1 0.2
Training and Professional Development 108,798 0.6 0.4 1.0 92,432 0.5 0.5 0.6
Daycare or Daycare Allowances 105,268 0.6 0.4 0.9 61,033 0.3 0.3 0.4
Allowances for children with deficiency 2,274 0.0 0.0 0.0 1,312 0.0 0.0 0.0
Transportation 17,510 0.1 0.1 0.2 23,741 0.1 0.1 0.2
Profit-Sharing 1,467,306 8.1 5.6 13.1 1,827,985 8.9 10.0 12.7
Others 150,571 0.8 0.6 1.3 221,621 1.1 1.2 1.5
PAS 4,747 0.0 0.0 0.0 5,568 0.0 0.0 0.0
Dental Plan 27,044 0.2 0.1 0.2 25,539 0.1 0.1 0.2
Apprenticeship Program 30,317 0.2 0.1 0.3 105,450 0.5 0.6 0.7
Internship Program 88,463 0.5 0.3 0.8 85,064 0.4 0.5 0.6
Total – Internal Social Indicators 8,819,249 50.8 35.0 81.7 9,728,112 46.8 53.4 67.6
3. External Social Indicators R$ thousand over GP % over NI % over
TVA %
R$ thousand over GP % over NI % over
TVA %
Education 16,098 0.1 0.1 0.1 15,831 0.1 0.1 0.1
Culture 48,205 0.3 0.2 0.0 43,300 0.2 0.2 0.4
Health and Sanitation 534 0.0 0.0 0.0 12,040 0.1 0.1 0.1
Sports 111,274 0.6 0.4 0.1 144,600 0.8 0.6 1.3
Hunger and Food Safety Campaign 6,432 0.0 0.0 0.1 12,040 0.1 0.1 0.1
Creation of Jobs and Income 75,786 0.4 0.3 0.1 53,439 0.3 0.2 0.5
Others 8,734 0.0 0.0 0.1 9,956 0.1 0.0 0.1
BB Program for Donating Computers (5) 1,451 0.0 0.0 0.0 636 0.0 0.0 0.0
Science and Technology 771 0.0 0.0 0.0 2,413 0.0 0.0 0.0
BB Volunteer Service Project (FIA + FBB) (6) 6,512 0.0 0.0 0.1 6,907 0.0 0.0 0.1
Total Contributions to Society 267,063 1.5 1.0 2.4 291,206 1.6 1.1 2.6
Taxes (Excluding Social Charges) (1) 1,896,551 10.5 7.2 16.9 5,684,062 31.4 21.7 50.5
Total – External Social Indicators 2,163,614 12.0 8.3 19.2 5,975,268 33.0 22.8 53.1
4. Environmental Indicators 
GRI G4-EN31
R$ thousand over GP % over NI % over
TVA %
R$ thousand over GP % over NI % over
TVA %
4.1 - Investments Related to the Production/Operation of the Company 301,253 1.7 1.2 2.7 335,884 1.9 1.3 3.0
Expropriation of Land 0 0.0 0.0 0.0 0 0.0 0.0 0.0
Environmental Liabilities and Contingencies 0 0.0 0.0 0.0 0 0.0 0.0 0.0
Technological and Industrial Development Program 279,577 1.6 1.1 2.5 314,536 1.7 1.2 2.8
Energy Conservation 0 0.0 0.0 0.0 0 0.0 0.0 0.0
Environmental Education 0 0.0 0.0 0.0 0 0.0 0.0 0.0
Sectorial Indicator 0 0.0 0.0 0.0 0 0.0 0.0 0.0
Others 21,676 0.1 0.1 0.2 21,348 0.1 0.1 0.2
Investment in the Cartridge Remanufacturing Program 21,640 0.1 0.1 0.2 21,330 0.1 0.1 0.2
Internal Environmental Audit 20 0.0 0.0 0.0 18 0.0 0.0 0.0
Internal Environmental Consultancy 16 0.0 0.0 0.0 0.0 0.0 0.0 0.0
4.2 - Investments in External Programs and/or Projects 24,044 0.1 0.1 0.2 14,844 0.1 0.1 0.1
Environmental Education Projects in Communities (7) 0 0.0 0.0 0.0 0.0 0.00 0.0 0.0
Preservation and/or Recovery of Degraded Environments (8) 18,044 0.1 0.1 0.2 10,844 0.1 0.0 0.1
Others (9) 6,000 0.0 0.0 0.1 4,000 0.0 0.0 0.0
Total Investments in External Programs and/or Projects (4.1 + 4.2) 325,297 1.8 1.2 1.2 350,728 1.9 1.3 3.1
5. Staff Indicators 2014 – in units 2015 – in units
Number of Employees at the End of the Period 111,628 109,191
Number of Admissions During the Period GRI G4-LA1 3,369 4,883
Number of Dismissals During the Period 3,748 7,032
Number of Outsourced Employees GRI G4-10 40,340 33,515
Number of Interns 5,303 4,066
Number of Apprentices 4,644 4,170
Number of Employees over the Age of 45 35,945 33,135
Number of Employees by Age Group:
Up to 25 Years of Age 4,201 3,749
From 26 to 35 Years of Age 39,691 38,259
From 36 to 45 Years of Age 31,791 34,048
Over 45 Years of Age 35,945 33,135
Number of Employees by Education Level:
No Formal Education 11 14
Elementary School 374 302
High School/Technical Education 24,956 23,489
Higher Education 49,772 47,658
Graduates (Enhancement) 129 114
Graduates (Specialization, Masters, and Doctorates) 36,386 37,614
Number of Women Working at the Company 46,364 45,382
Percentage of Managerial Positions Occupied by Women 35.1 35.2
Number of Men Working at the Company 65,264 63,809
Percentage of Managerial Positions Occupied by Men 64.9 64.8
Number of Afro-Descendants, Brown-Skinned People or Indians Working at the Company 24,071 23,979
Number of Afro-Descendants, Brown-Skinned People or Indians Holding Managerial 7,283 7,319
Number of Handicapped Employees of Those with Special Needs 1,319 1,484
Gross Compensation (before payroll charges) Broken Down by (R$):  10,241,641,484 11,476,730,645
Employees  10,212,691,598 11,435,381,651
Managers (Board of Directors, Auditors, and Officers)  28,949,887 41,348,995
Difference between the Lowest Salary Paid by the Company and the Minimum Salary (national or regional)
Difference between the Lowest Salary Paid by the Company and the Minimum Salary  1,503.00 1,584.48
6. Relevant Information about the Practice of Corporate Citizenship 2014 (1) 2015
Ratio of Highest to Lowest Salary at the Company 16.7 16.7
Total Number of
Work Accidents
1,278 1,187
Socioenvironmental Projects Developed by the Company Were Defined by: ( x ) Officers
(   ) Officers and Managers
(   ) All Employees
( x ) Officers
( ) Officers and Managers
( ) All Employees
Safety and Health Standards in the Workplace Were Defined by: ( x ) Officers and Managers
( ) All Employees
( ) Everyone + CIPA
( x ) Officers and Managers
( ) All Employees
( ) Everyone + CIPA
With Regard to Labor Unions, Right for Collective Bargaining and Internal Representation of Workers, the Company: ( ) Does not get involved
( ) Abides by ILO rules
( x ) Encourages and Abides by the ILO
( ) Does not get involved
( ) Abides by ILO rules
( x ) Encourages and Abides by the ILO
The Private Pension Plan Covers: ( ) Officers
( ) Officers and Managers
( x ) All Employees
( ) Officers
( ) Officers and Managers
( x ) All Employees
Profit Sharing Covers: ( ) Officers
( ) Officers and Managers
( x ) All Employees
( ) Officers
( ) Officers and Managers
( x ) All Employees
When Choosing Suppliers, the Same Standards of Ethics and of Socioenvironmental Responsibility Adopted by the Company: ( ) Are not taken into account
( ) Are Suggested
( x ) Are Required
( ) Are not taken into account
( ) Are Suggested
( x ) Are Required
Regarding Employee Participation in Volunteer Work Programs, the Company: ( ) Does not get involved
( ) Supports
( x ) Organizes and Encourages
( ) Does not get involved
( ) Supports
( x ) Organizes and Encourages
Total Number of Consumer Complaints and Criticisms (10) In the company: 19,980
In Procon: 10,256
In the Courts: 53,574
In the company: 24,479
In Procon: 15,793
In the Courts: 69,802
Percentage of Complaints
and Criticisms Addressed
or Resolved:
In the company: 100%
In Procon: 100%
In the company: 100%
In Procon: 100%
Actions Taken by the Company to Remedy or Minimize the Causes of the Complaints: Participation in strategic forums, closer relations with regulatory and consumer protection bodies and the review of processes in order to speed up the solutions to customers’ demands. Maintenance, in the Work Agreement of Strategic Units, of an indicator related to the need to reduce the total volume of complaints, including the Complaints Index of the Central Bank of Brazil and Procons, besides the internal Customer Service channels and Ombudsman. In the Business Units, the branches that have complaints deemed valid by the Central Bank of Brazil, and/or expiration of the deadline to issue an opinion/subsidy, have the score deducted from the overall score of the Program referred to as Synergy, according to criteria set out in regulation.

Total Value Added to be Distributed (in thousands of R$):

39,465,630 39,444,904

Distribution of Value Added:

% of the Total % of the Total

Government

21.4% 5.1%

Employees

43.4% 50.7%

Shareholders

11.7% 15.2%

Contractors

3.0% 3.2%

Retentions

20.6% 25.8%
7. Other Information
Banco do Brasil S/A – Brasília (DF) – CNPJ: 00.000.000/0001-91
For clarifications about the information presented: ri@bb.com.br.
This company does not employ child or forced labor, has no involvement with prostitution or sexual exploitation of children and adolescents and is not involved in corruption. Our company prizes and respects internal and external diversity.
The Social Balance Sheet was assured by KPMG Auditores Independentes S.A., and the assurance report is published in the 2015 Annual Report.

Explanatory notes:
(1) 2014 amount rectified in accordance with the Financial Statements.
(2) Amount represents personnel expenses.
(3) Expenditures on full-time education at all levels, education reimbursements, scholarships, magazine subscriptions, library expenses (excluding personnel) and other education expenses.
(4) Refers to Culture Vouchers, a benefit extended to an average of 39,000 employees who opted in 2015.
(5) In 2015, this refers to 6,190 microcomputers with an average price of R$102.85.
(6) Represents the sum of the amounts earmarked/transferred under the Project (earmarked/transferred by Instituto Cooperforte), and the BB FIA Volunteers Project, by BB (does not include amounts earmarked/transferred by BB DTVM and Brasilcap).
(7) The amounts spent on environmental education are diluted in item 3 – External Social Indicators – Education.
(8) It refers to the amounts invested in the environmental education of the social projects related to Água Brasil Project.
(9) It refers to transfers by BB to WWF-Brasil and Fundação Banco do Brasil (FBB) to engage in actions under Água Brasil Program.
(10) Includes information filed with the company’s External Ombudsman and the Courts.

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