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Annual Report 2014

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GRI G4-32

“IN ACCORDANCE ” – COMPREHENSIVE

General Standard Disclosures
General Standard Disclosures Pages Omissions External Assurance Global Compact
(Principle)
Strategy and analysis
G4-1   - Yes, click here  
G4-2   - Yes, click here  
Organizational Profile
G4-3   - Yes, click here  
G4-4   - Yes, click here  
G4-5   - Yes, click here  
G4-6   - Yes, click here  
G4-7   - Yes, click here  
G4-8   - Yes, click here  
G4-9 See also: 1. 2014 Financial Statements.
2. 2014 Financial Statements.3 International Business.
- Yes, click here  
G4-10   - Yes, click here 6
G4-11   - Yes, click here 3
G4-12   - Yes, click here  
G4-13   - Yes, click here  
G4-14   - Yes, click here  
G4-15   - Yes, click here  
G4-16   - Yes, click here  
Identified Material Aspects and Boundaries
G4-17 See also Note 3 to the 2014 Financial Statements. - Yes, click here  
G4-18   - Yes, click here  
G4-19   - Yes, click here  
G4-20   - Yes, click here  
G4-21   - Yes, click here  
G4-22   - Yes, click here  
G4-23   - Yes, click here  
Stakeholder Engagement
G4-24   - Yes, click here  
G4-25   - Yes, click here  
G4-26   - Yes, click here  
G4-27   - Yes, click here  
Report Profile
G4-28   - Yes, click here  
G4-29 apr/14 - Yes, click here  
G4-30   - Yes, click here  
G4-31   - Yes, click here  
G4-32   - Yes, click here  
G4-33   - Yes, click here  
Governance
G4-34   - Yes, click here  
G4-35   - Yes, click here  
G4-36   - Yes, click here  
G4-37   - Yes, click here  
G4-38   - Yes, click here  
G4-39   - Yes, click here  
G4-40   - Yes, click here  
G4-41   - Yes, click here  
G4-42   - Yes, click here  
G4-43   - Yes, click here  
G4-44   - Yes, click here  
G4-45   - Yes, click here  
G4-46   - Yes, click here  
G4-47   - Yes, click here  
G4-48   - Yes, click here  
G4-49   - Yes, click here  
G4-50   - Yes, click here  
G4-51   - Yes, click here  
G4-52   - Yes, click here  
G4-53   - Yes, click here  
G4-54 The proportion of remuneration in 9.8.
Data source: Financial Statements page 136.
- Yes, click here  
G4-55 The proportion of the percentage increase in remuneration is 0.97.
Data source: Financial Statements, page 136.
     
Ethics and Integrity
G4-56   - Yes, click here 10
G4-57   - Yes, click here 10
G4-58   - Yes, click here 10

"IN ACCORDANCE" – COMPREHENSIVETE

Specific Standard Disclosures
DMA and Indicators Pages Omissions External assurance Global Compact
Category: Economic
Material Aspect: Economic Performance
G4-DMA Strategy Business Performance Relationships with Stakeholders   No  
G4-EC1
See also: Financial Statements.
  Yes, click here  
G4-EC2     Yes, click here 7
G4-EC3     No  
G4-EC4 See also: Note 24 of the Financial Statements, item K. Currently unavailable.
Monetary value missing. Operational restrictions currently make it impossible to consolidate this information.
No  
Material Aspect: Market Presence
G4-DMA Relationships with Stakeholders   No  
G4-EC5     No 6
G4-EC6     No 6
Material Aspect: Indirect Economic Impacts
G4-DMA Relationships with Stakeholders   No  
G4-EC7     Yes, click here  
G4-EC8     Yes, click here  
Material Aspect: Procurement Practices
G4-DMA Relationships with Stakeholders   No  
G4-EC9     Yes, click here  
Category: Environmental
Material Aspect: Materials
G4-DMA Strategy Business Performance Relationships with Stakeholders   No  
G4-EN1     No 7 | 8
G4-EN2     No 8
Material Aspect: Energy
G4-DMA Corporate Governance Strategy Business Performance Relationships with Stakeholders Relations with the Environment   No  
G4-EN3     Yes, click here 7 | 8
G4-EN4 Not material.   No 8
G4-EN5     No 8
G4-EN6     Yes, click here 8 | 9
G4-EN7     No 8 | 9
Material Aspect: Water
G4-DMA Corporate Governance Strategy Business Performance Relationships with Stakeholders Relations with the Environment   No  
G4-EN8     No 7 |8
G4-EN9 Not material   No 8
G4-EN10 Water is not reused.   No 8
Material Aspect: Biodiversity
G4-DMA Not material   No  
G4-EN11 Not material   No 8
G4-EN12 Not material   No 8
G4-EN13 Not material   No 8
G4-EN14 Not material   No 8
Material Aspect: Emissions
G4-DMA Strategy Business Performance Relations with the Environment   No  
G4-EN15     No 7 | 8
G4-EN16     No 8
G4-EN17     No 8
G4-EN18     No 8
G4-EN19     No 8 | 9
G4-EN20   Not applicable.Emissions of
ozone-depleting substances (ODS) are not significant.
No 7 | 8
G4-EN21   Not applicable.
Other emissions, including Nox and Sox, are not significant.
No 7 | 8
Material Aspect: Effluents and Waste
G4-DMA Strategy Relationships with Stakeholders Relations with the Environment   No  
G4-EN22 Not material   No 8
G4-EN23     Yes, click here 8
G4-EN24 Not material   No 8
G4-EN25 Not material   No 8
G4-EN26 Not material   No 8
Material Aspect: Products and Services
G4-DMA Strategy Relations with the Environment   No  
G4-EN27     No 7 | 8 | 9
G4-EN28 Not material   No 8
Material Aspect: Compliance
G4-DMA Corporate Governance Relationships with Stakeholders Relations with the Environment   No  
G4-EN29 None.   No 8
Material Aspect: Transport
G4-DMA Relations with the Environment   No  
G4-EN30     No 8
Material Aspect: Overall
G4-DMA Relations with the Environment   No  
G4-EN31     Yes, click here 7 | 8 | 9
Material Aspect: Supplier Environmental Assessment
G4-DMA Relationships with Stakeholders   No  
G4-EN32   Currently unavailable.Percentage on new suppliers selected, based on environmental criteria.This percentage will be informed by 2017, as the computerized system is currently in the set-up phase. Yes, click here 8
G4-EN33   Currently unavailable.The significant impacts and the number and percentage of suppliers associated with them are missing. The actions for their identification are on-going in 2015, as described on page 127, and the information will be available in 2016. Yes, click here 8
Material Aspect: Environmental Grievance Mechanisms
G4-DMA Relations with the Environment   No  
G4-EN34 None.   Yes, click here 8
Category: Social
Subcategory: Labor Practices and Decent Work
Material Aspect: Employment
G4-DMA Relationships with Stakeholders   No  
G4-LA1   Currently unavailable.The significant impacts and the number and percentage of suppliers associated with them are missing. The actions for their identification are on-going in 2015, as described on page 127, and the information will be available in 2016. Yes, click here 6
G4-LA2     No  
G4-LA3     No 6
Material Aspect: Labor/Management Relations
G4-DMA Relationships with Stakeholders   No  
G4-LA4     No 3
Material Aspect: Occupational Health and Safety
G4-DMA Relationships with Stakeholders   No  
G4-LA5     Yes, click here  
G4-LA6   Currently unavailable.Breakdown by gender/Information broken down by gender will be included in the next report. Yes, click here  
G4-LA7     No  
G4-LA8     Yes, click here  
Material Aspect: Training and Education
G4-DMA Strategy Relations with the Environment   No  
G4-LA9     Yes, click here 6
G4-LA10     Yes, click here  
G4-LA11     Yes, click here  
Material Aspect: Diversity and Equal Opportunity
G4-DMA Relationships with Stakeholders   No  
G4-LA12     Yes, click here 6
Material Aspect: Equal Remuneration for Women and Men
G4-DMA Relationships with Stakeholders   No  
G4-LA13     Yes, click here 6
Material Aspect: Supplier Assessment for Labor Practices
G4-DMA Relationships with Stakeholders   No  
G4-LA14   Currently unavailable.
This percentage will be informed by 2017, as the computerized system is currently in the set-up phase.
Yes, click here  
G4-LA15   Currently unavailable.
The significant impacts and the number and percentage of suppliers associated with them are missing. The actions for identifying them are in progress in 2015, as described on page 127. The information will be made available in 2016.
Yes, click here  
Material Aspect: Labor Practices Grievance Mechanisms
G4-DMA     No  
G4-LA16 See Note 28 to the Financial Statements. Confidential information.
Number of cases associated with the amount. The disclosure of this information is not strategic for business.
No  
Subcategory: Human Rights
Material Aspect: Investment
G4-DMA Business Performance   No  
G4-HR1 All significant investment agreements contain clauses referring to human rights.   Yes, click here 2
G4-HR2   Currently unavailable.
Total number of hours of specific training in human rights and the percentage of staff trained. There are no records on human rights. This will not happen, as the topic is covered in more comprehensive training progrms, such as Ethics. For example.
No 1
Material Aspect: Non-discrimination
G4-DMA Corporate Governance Relationships with Stakeholders   No  
G4-HR3 During the year eight complaints of discrimination were filed with the Internal Ombudsman, three of which were considered as having grounds and for which the appropriate administrative measures were imposed. See page 5.   Yes, click here 6
Material Aspect: Freedom of Association and Collective Bargaining
G4-DMA Relationships with Stakeholders   No  
G4-HR4     Yes, click here 3
Material Aspect: Child Labor
G4-DMA Business Performance Relationships with Stakeholders   No  
G4-HR5     Yes, click here 5
Material Aspect: Forced or Compulsory Labor
G4-DMA Relationships with Stakeholders   No  
G4-HR6     Yes, click here 4
Material Aspect: Security Practices
G4-DMA Relationships with Stakeholders   No  
G4-HR7     No 1
Material Aspect: Indigenous Rights
G4-DMA Not material   No  
G4-HR8 Not material   No 1
Material Aspect: Assessment
G4-DMA Business Performance Relationships with Stakeholders   No  
G4-HR9     No 1
Material Aspect: Supplier Human Rights Assessment
G4-DMA Business Performance Relationships with Stakeholders   No  
G4-HR10   Currently unavailable.
Percentage of new suppliers selected based on human rightsrelated criteria. This percentage will be informed by 2017, as the computerized system is currently in the set-up phase.
Yes, click here 2
G4-HR11   Currently unavailable.
Percentage of new suppliers selected based on human rightsrelated criteria. This percentage will be informed by 2017, as the computerized system is currently in the set-up phase.
Yes, click here 2
Material Aspect: Human Rights Grievance Mechanisms
G4-DMA Business Performance Relationships with Stakeholders   No  
G4-HR12     Yes, click here 1
Subcategory: Society
Material Aspect: Local Communities
G4-DMA ProfileStrategyBusiness PerformanceRelationships with Stakeholders   No  
G4-SO1   Currently unavailable.
Percentage of operations involving the implementation of local community engagement programs, impact assessment and local development. The percentage is not available due to the complexity of consolidating the information about operations where programs have been implemented.
Yes, click here 1
G4-SO2     No 1
Material Aspect: Anti-corruption
G4-DMA Corporate GovernanceStrategyRelationships with Stakeholders   No  
G4-SO3     Yes, click here 10
G4-SO4     Yes, click here 10
G4-SO5     Yes, click here 10
Material Aspect: Public Policy
G4-DMA Relationships with Stakeholders   No  
G4-SO6     Yes, click here 10
Material Aspect: Anti-competitive Behavior
G4-DMA Not material   No  
G4-SO7 Not material   No  
Material Aspect: Compliance
G4-DMA     No  
G4-SO8 None.   Yes, click here  
Material Aspect: Supplier Assessment for Impacts on Society
G4-DMA Relationships with Stakeholders   No  
G4-SO9   Currently unavailable.
Percentage of new suppliers selected based on society impacts related criteria. This percentage will be informed by 2017, as the computerized system is currently in the set-up phase.
No  
G4-SO10   Currently unavailable.
The significant impacts and the number and percentage of suppliers associated with them are missing. The actions for their identification are on-going in 2015, as described on page 127, and the information will be available in 2016.
No  
Material Aspect: Grievance Mechanisms for Impacts on Society
G4-DMA Relationships with Stakeholders   No  
G4-SO11 In 2014 there were no incidents classified as complaints or protests regarding impacts on society where responsibility for these rester with the BB Ombudsman.   No  
Subcategory: Product Responsibility
Material Aspect: Customer Health and Safety
G4-DMA Relationships with Stakeholders   No  
G4-PR1   Currently unavailable.
Percentage of categories of important products and services whose impacts on health and safety are assessed in search of improvements. BB is analyzing the process and will inform in 2016.
No  
G4-PR2   Currently unavailable.
Total number of cases of noncompliance. BB is analyzing the process and will inform in 2016.
No  
Material Aspect: Product and Service Labeling
G4-DMA Business PerformanceRelationships with Stakeholders   No  
G4-PR3     No  
G4-PR4     No  
G4-PR5     Yes, click here  
Material Aspect: Marketing Communications
G4-DMA Relationships with Stakeholders   No  
G4-PR6 Not material   No  
G4-PR7 No cases were reported of non-compliance of product and service labeling in marketing material.   Yes, click here  
Material Aspect: Customer Privacy
G4-DMA Corporate Governance   No  
G4-PR8     No  
Material Aspect: Compliance
G4-DMA Relationships with Stakeholders   No  
G4-PR9     Yes, click here  
Sector Supplement – Financial Services
Material Aspect: Product portfolio
DMA-FS1 Business Performance   Yes, click here  
DMA-FS2 Business Performance   Yes, click here  
DMA-FS3 Business Performance   Yes, click here  
DMA-FS4 Business Performance   Yes, click here  
DMA-FS5 Business Performance   Yes, click here  
Material Aspect: Product portfolio
G4-DMA Business Performance   No  
FS6     No  
FS7     Yes, click here  
FS8     Yes, click here  
Material Aspect: Audit
G4-DMA Business Performance   No  
FS9     Yes, click here  
Material Aspect: Active shareholder control
G4-DMA Corporate GovernanceBusiness Performance   No  
FS10     No  
FS11     Yes, click here  
FS12     No  
Category: Social
Subcategory: Society
Material Aspect: Local Communities
G4-DMA ProfileStrategyBusiness PerformanceRelationships with Stakeholders   No  
FS13     Yes, click here  
FS14     Yes, click here  
Subcategory: Product responsibility
Material Aspect: Product and Service Labeling
G4-DMA Corporate GovernanceBusiness PerformanceRelationships with Stakeholders   No  
FS15     Yes, click here  
FS16     Yes, click here