Social Balance Sheet IBASE + NBCT 15

Notes:
**(1)** 2013 amount rectified in accordance with the Financial Statments.
**(2)** Amount represents personnel expenses.
**(3)** Expenditures on full-time education at all levels, education reimbursements, scholarships, magazine subscriptions, library expenses (excluding personnel) and other education expenses.
**(4)** Refers to Culture Vouchers, a benefit extended to an average of 35,000 employees who opted in 2014.
**(5)** In 2013 this refers to 20,121 microcomputers with an average tag of R$134.07.
**(6)** Amount rectified in 2013, referring to 255 projects. In 2014,represents the sum of the amounts earmarked/transferred under the BB FBB Voluntary Work Project by FBB (does not include amounts earmarked/transferred by Instituto Cooperforte), and the BB FIA Volunteers Project (does not include amounts earmarked/transferred by BB DTVM and Brasilcap).
**(7)** The amounts spent on environmental education are diluted in item 3 – External Social Indicators – Education.
**(8)** In 2013 this refers to the São Bartolomeu River Project. In 2014, the amounts invested in environmental education are concentrated in the Brazil Water Program.
**(9)** Refers to transfers by BB to the WWF-Brazil and Fundação Banco do Brasil (FBB) to engage in actions under the Brazil Water Program.
**(10)** Includes information filed with the company’s External Ombudsman and the courts.

(*) Amount of Gross Value Added shown in the Statement of Value Added (DVA). 2013 amount rectified in accordance with the Financial Statments.
1. Calculation Base	2013 (R$ thousands)				2014 (R$ thousands)
Net Income (NI)⁽¹⁾	28,365,779				29,501,452
Operating Income (OI)	14,619,939				17,833,988
Gross Payroll (GP)⁽¹⁾⁽²⁾	18,401,095				19,499,684
Total Value Added (TVA)^(*)	52,697,586				47,865,759
2. Internal Social Indicators	R$ thousand	over GP %	over NI %	over TVA %	R$ thousand	over GP %	over NI %	over TVA %
Meals	1,262,454	6.9	4.5	2.4	1,357,855	7.0	4.6	2.8
Mandatory Social Charges	3,106,996	16.9	11.0	5.9	3,358,169	17.2	11.4	7.0
Private Pension Scheme	1,835,959	10.0	6.5	3.5	1,320,226	6.8	4.5	2.8
Health	970,181	5.3	3.4	1.8	1,013,570	5.2	3.4	2.1
Occupational Health and Safety	67,151	0.4	0.2	0.1	76,796	0.4	0.3	0.2
Education⁽³⁾	16,900	0.1	0.1	0.0	29,012	0.1	0.1	0.1
Culture⁽⁴⁾	0	0.0	0.0	0.0	19,657	0.1	0.1	0.0
Training and professional development	74,800	0.4	0.3	0.1	108,798	0.6	0.4	0.2
Daycare and Daycare Allowances	95,806	0.5	0.3	0.2	105,268	0.5	0.4	0.2
Allowances for children with disabilities	2,192	0.0	0.0	0.0	2,274	0.0	0.0	0.0
Transportation	31,612	0.2	0.1	0.1	17,510	0.1	0.1	0.0
Profit-Sharing	2,204,278	12.0	7.8	4.2	1,622,845	8.3	5.5	3.4
Others	175,127	1.0	0.6	0.3	150,571	0.8	0.5	0.3
PAS	3,920	0.0	0.0	0.0	4,747	0.0	0.0	0.0
Dental Plan	27,283	0.1	0.1	0.1	27,044	0.1	0.1	0.1
Apprenticeship Program	76,923	0.4	0.3	0.1	30,317	0.2	0.1	0.1
Internship Program	67,001	0.4	0.2	0.1	88,463	0.5	0.3	0.2
Total – Internal Social Indicators	9,841,264	53.5	34.7	18.7	9,182,551	47.1	31.1	19.2
3. External Social Indicators	R$ thousand	over GP %	over NI %	over TVA %	R$ thousand	over GP %	over NI %	over TVA %
Education	16,362	0.1	0.1	0.0	16,098	0.1	0.1	0.0
Culture	41,919	0.2	0.1	0.1	48,205	0.2	0.2	0.1
Health and Sanitation	3,444	0.0	0.0	0.0	534	0.0	0.0	0.0
Sport	89,887	0.5	0.3	0.2	111,274	0.6	0.4	0.2
Hunger and Food Safety Campaign	76,758	0.4	0.3	0.1	6,432	0.0	0.0	0.0
Creation of Jobs and Income	105,128	0.6	0.4	0.2	75,786	0.4	0.3	0.2
Others	24,105	0.1	0.1	0.0	8,734	0.0	0.0	0.0
BB Program for Donating Computers⁽⁵⁾	2,698	0.0	0.0	0.0	1,451	0.0	0.0	0.0
Science and Technology	1,896	0.0	0.0	0.0	771	0.0	0.0	0.0
BB Volunteer Service Project (FIA + Fundação Banco do Brasil – FBB)⁽⁶⁾	19,511	0.1	0.1	0.0	6,512	0.0	0.0	0.0
Total Contributions to Society	357,603	1.9	1.3	0.7	267,063	1.4	0.9	0.6
Taxes (Excluding Social Charges)⁽¹⁾	2,886,513	15.7	10.2	5.5	332,627	1.7	1.1	0.7
Total – External Social Indicators	3,244,116	17.6	11.4	6.2	599,690	3.1	2.0	1.3
4. Environmental Indicators GRI G4-EN31	R$ thousand	over GP %	over NI %	over TVA %	R$ thousand	over GP %	over NI %	over TVA %
4.1 - Investments Related to the Production/Operation of the Company	109,366	0.6	0.4	0.2	301,253	1.5	1.0	0.6
Land Expropriation	0	0.0	0.0	0.0		0.0	0.0	0.0
Liabilities and Environmental Contingencies	0	0.0	0.0	0.0		0.0	0.0	0.0
Technological and Industrial Development Program	88,014	0.5	0.3	0.2	279,577	1.4	0.9	0.6
Energy Conservation	0	0.0	0.0	0.0		0.0	0.0	0.0
Environmental Education	0	0.0	0.0	0.0		0.0	0.0	0.0
Sectorial Indicator	0	0.0	0.0	0.0		0.0	0.0	0.0
Others	21,352	0.1	0.1	0.0	21,676	0.1	0.1	0.0
Investment in the Cartridge Remanufactoring Program	21,243	0.1	0.1	0.0	21,640	0.1	0.1	0.0
Internal Environmental Audit	21	0.0	0.0	0.0	20	0.0	0.0	0.0
Internal Environmental Consultancy	88	0.0	0.0	0.0	16	0.0	0.0	0.0
4.2 - Investments in External Programs and/or Projects GRI G4-EN31	9,826	0.1	0.0	0.0	24,044	0.1	0.1	0.1
Environmental Education Projects in Communities⁽⁷⁾	0	0.0	0.0	0.0		0.0	0.0	0.0
Preservation and/or Recuperation of Degraded Environments⁽⁸⁾	2,142	0.0	0.0	0.0	18,044	0.1	0.1	0.0
Others⁽⁹⁾	7,684	0.0	0.0	0.0	6,000	0.0	0.0	0.0
Total Investments in External Programs and/or Projects (4.1 + 4.2)	119,192	0.6	0.4	0.2	325,297	1.7	1.1	0.7
5. Staff Indicators	2013 – in units				2014 – in units
Number of Employees at the End of the Period	112,216				111,628
Number of Admissions During the Period GRI G4-LA1	3,733				3,369
Number of Dismissals During the Period	5,426				3,748
Number of Outsourced Employees GRI G4-10	41,758				40,340
Number of Interns	5,558				5,303
Number of Apprentices	3,797				4,644
Number of Employees over the Age of 45 years	35,003				35,945
Number of Employees by Age Group:
Up to 25 Years of Age	5,268				4,201
From 26 to 35 Years of Age	41,574				39,691
From 36 to 45 Years of Age	30,371				31,791
Over 45 Years of Age	35,003				35,945
Number of Employees by Education Level:
No Formal Education	58				11
Elementary School	370				374
High School/ Technical College	26,426				24,956
Higher Education	51,568				49,772
Graduates (Enhancement)	109				129
Graduates (Specialization, Masters and Doctorates)	33,685				36,386
Number of Women Working at the Company	46,580				46,364
Percentage of Managerial Positions Occupied by Women	35.2				35.1
Number of Men Working at the Company	65,636				65,264
Percentage of Managerial Positions Occupied by Men	64.8				64.9
Number of Afro-Descendants, Brown-Skinned People or Indians Working at the Company	26,851				24,071
Number of Afro-Descendants, Brown-Skinned People or Indians Holding Managerial Positions	7,860				7,283
Number of Handicapped Employees of Those with Special Needs	1,038				1,319
Gross Compensation (before payroll charges) Broken Down by:	R$9,513,567,577				R$10,241,641,484
Employees	R$9,488,793,381				R$10,212,691,598
Managers (Board of Directors, Auditors and Officers)	R$24,774,196				R$28,949,887
Difference between the Lowest Salary Paid by the Company and the Minimum Salary (national or regional)
Difference between the Lowest Salary Paid by the Company and the Minimum Salary	R$1,365				R$1,503
6. Relevant Corporate Citizenship Information	2013				2014
Ratio of Highest to Lowest Salary at the Company	16,8				16,7
Total Number of Work Accidents	1,327				1,278
Social and Environmental Projects Developed by the Company Were Defined by:	( x ) Officers ( ) Officers and Managers ( ) All Employees				( x ) Officers ( ) Officers and Managers ( ) All Employees
Safety and Health Standards in the Workplace Were Defined by:	( x ) Officers and Managers ( ) All Employees ( ) Everyone + CIPA				( x ) Officers and Managers ( ) All Employees ( ) Everyone + CIPA
With Regard to Labor Unions, Right for Collective Bargaining and Internal Representation of Workers, the Company:	( ) does not get involved ( ) abides by ILO rules ( x ) encourages and abides by the ILO				( ) does not get involved ( ) abides by ILO rules ( x ) encourages and abides by the ILO
The Private Pension Plan Covers:	( ) Officers ( ) Officers and Managers ( x ) All Employees				( ) Officers ( ) Officers and Managers ( x ) All Employees
Profit Sharing Covers	( ) Officers ( ) Officers and Managers ( x ) All Employees				( ) Officers ( ) Officers and Managers ( x ) All Employees
When Choosing Suppliers, the Same Standards of Ethics and of Social and Environmental Responsibility Adopted by the Company:	( ) are not taken into account ( ) are suggested ( x ) are required				( ) are not taken into account ( ) are suggested ( x ) are required
Regarding Employee Participation in Voluntary Work Programs, the Company:	( ) does not get involved ( ) supports ( x ) organizes and encourages				( ) does not get involved ( ) supports ( x ) organizes and encourages
Total Number of Consumer Complaints and Criticisms:⁽¹⁰⁾	At the company: 16,933				At the company: 19,980
	With the CPO: 13,092				With the CPO: 10,256
	In the courts: 54,969				In the courts: 53,574
Percentage of Complaints and Criticisms Addressed or Resolved:	At the company: 100%				At the company: 100%
	With the CPO: 100%				At the company: 100%
Actions Taken by the Company to Remedy or Minimize the Causes of the Complaints:	Transformation and Awareness of Employees in Customer Service.				Participation in strategic forums, closer relations with regulatory and consumer protection bodies and the review of processes in order to speed up the solutions to customers’ demands.
Total Value Added to be Distributed (in thousands of R$):	49,051,040				43,798,382
Distribution of Value Added:	% of the total				% of the total
Government	26.8%				25,8%
Employees	37.1%				42,2%
Shareholders	12.9%				10,5%
Contractors	2.3%				3,0%
Retentions	21.0%				18%
7 – Other information
Banco do Brasil S/A – Brasília (DF) – CNPJ: 00.000.000/0001-91 For clarifications about the information presented ri@bb.com.br. This company does not employ child or forced labor, has no involvement with prostitution or sexual exploitation of children and adolescents and is not involved in corruption. Our company prizes and respects internal and external diversity. The Social balance Sheet was suggested by KPMG Auditores Independentes S.A. and the assurance report is published in the 2014 Annual Report.