Annual Report 2013

Social Balance Sheet

GRIG4-10 G4-38 G4-EN31 G4-LA1 G4-LA12


1 – Calculation Base 2012 (R$ thousand) 2013 (R$ thousand)
Net Income (NI) (1) 30,054,869 28,710,585
Operating Income (OI) 17,226,772 14,619,939
Gross Payroll (GP) (2) 16,503,443 18,351,162
Total Value Added (TVA) (*) 44,303,333 52,697,586
2 – Internal Social Indicators R$ thousand % over GP % over NI % over TVA R$ thousand % over GP % over NI % over TVA
Meals 1,142,332 6.9 3.8 2.6 1,262,454 6.9 4.4 2.4
Mandatory Social Charges 2,872,138 17.4 9.6 6.5 3,106,996 16.9 10.8 5.9
Private Pension Scheme 2,243,701 13.6 7.5 5.1 1,835,959 10.0 6.4 3.5
Health 927,960 5.6 3.1 2.1 970,181 5.3 3.4 1.8
Occupational Health and Safety 70,249 0.4 0.2 0.2 67,151 0.4 0.2 0.1
Education (3) 18,962 0.1 0.1 0.0 16,900 0.1 0.1 0.0
Culture 0 0.0 0.0 0.0 0 0.0 0.0 0.0
Training and Professional Development 84,573 0.5 0.3 0.2 74,800 0.4 0.3 0.1
Daycare or Daycare Allowances 87,027 0.5 0.3 0.2 95,806 0.5 0.3 0.2
Transportation 21,993 0.1 0.1 0.0 31,612 0.2 0.1 0.1
Profit-Sharing 1,835,262 11.1 6.1 4.1 2,204,278 12.0 7.7 4.2
Others 436,821 2.6 1.5 1.0 175,127 1.0 0.6 0.3
PAS
272,712 1.7 0.9 0.6 3,920 0.0 0.0 0.0
Dental Plan
27,719 0.2 0.1 0.1 27,283 0.1 0.1 0.1
Apprenticeship Program
43,105 0.3 0.1 0.1 76,923 0.4 0.3 0.1
Internship Program
93,285 0.6 0.3 0.2 67,001 0.4 0.2 0.1
Total – Internal Social Indicators 9,741,018 59.0 32.4 22.0 9,841,264 53.6 34.3 18.7
3. External Social Indicators R$ thousand % over OI % over NI % over TVA R$ thousand % over OI % over NI % over TVA
Education 28,698 0.2 0.1 0.1 16,362 0.1 0.1 0.0
Culture 41,283 0.3 0.1 0.1 41,919 0.2 0.1 0.1
Health and Sanitation 10,508 0.1 0.0 0.0 3,444 0.0 0.0 0.0
Sport 82,445 0.5 0.3 0.2 89,887 0.5 0.3 0.2
Hunger and Food Safety Campaign 130,431 0.8 0.4 0.3 76,758 0.4 0.3 0.1
Creation of Jobs and Income 166,389 1.0 0.6 0.4 105,128 0.6 0.4 0.2
Others 19,658 0.1 0.1 0.0 25,092 0.1 0.1 0.0
BB Program for Donating Computers (4)
1,331 0.0 0.0 0.0 2,698 0.0 0.0 0.0
Digital Inclusion
5,905 0.0 0.0 0.0 0.0 0.0 0.0 0.0
Science and Technology
368 0.0 0.0 0.0 1,896 0.0 0.0 0.0
Transfers to Childhood and Adolescence Fund (FIA)
10,000 0.1 0.0 0.0 10,000 0.1 0.0 0.0
BB volunteer Work Project
3,385 0.0 0.0 0.0 3,385 0.0 0.0 0.0
BB Volunteer Service Project (FIA + Fundação Banco do Brasil – FBB) (5)
9,799 0.1 0.0 0.0 20,665 0.1 0.1 0.0
Total contributions to society 479,412 2.9 1.6 1.1 358,590 2.0 1.2 0.7
 Taxes (Excluding Social Charges) 1,368,446 8.3 4.6 3.1 2,886,498 15.7 10.1 5.5
Total – External Social Indicators 1,847,858 11.2 6.1 4.2 3,245,088 17.7 11.3 6.2
4 – Environmental Indicators R$ thousand % over OI % over NI % over TVA R$ thousand % over OI % over NI % over TVA
4.1 – Investments Related to the Production/ Operation of the Company
129,388 0.8 0.4 0.3 109,366 0.6 0.4 0.2
Land Expropriation
0 0.0 0.0 0.0 0 0.0 0.0 0.0
Liabilities and Environmental Contingencies
0 0.0 0.0 0.0 0 0.0 0.0 0.0
Technological and Industrial Development Program
112,080 0.7 0.4 0.3 88,014 0.5 0.3 0.2
Energy Conservation
0 0.0 0.0 0.0 0 0.0 0.0 0.0
Environmental Education
0 0.0 0.0 0.0 0 0.0 0.0 0.0
Sectorial Indicator
0 0.0 0.0 0.0 0 0.0 0.0 0.0
Others
17,308 0.1 0.1 0.0 21,352 0.1 0.1 0.0
Investment in the Cartridge
Remanufacturing Program
17,295 0.1 0.1 0.0 21,243 0.1 0.1 0.0
Internal Environmental Audit
13 0.0 0.0 0.0 21 0.0 0.0 0.0
Internal Environmental Consultancy
0 0.0 0.0 0.0 88 0.0 0.0 0.0
4.2 – Investment in External Programs and/or Projects
6,740 0.0 0.0 0.0 9,826 0.1 0.0 0.0
Environmental Education Projects in Communities (6)
0 0.0 0.0 0.0 0 0.0 0.0 0.0
Preservation and/or Recuperation of Degraded Environments (7)
2,240 0.0 0.0 0.0 2,142 0.0 0.0 0.0
Others
4,500 0.0 0.0 0.0 7,684 0.0 0.0 0.0
Brazil Water Program (8)
4,500 0.0 0.0 0.0 7,684 0.0 0.0 0.0
Total Investments in External
Programs and/or Projects (4.1 + 4.2)
136,128 0.8 0.5 0.3 119,192 0.6 0.4 0.2
5 – Staff Indicators 2012 – In units 2013 – In units
Number of Employees at the End of the Period 114,182 112,216
Number of Admissions During the Period 5,245 3,733
Number of Dismissals During the Period 4,266 5,426
Number of Outsourced Employees 40,360 41,758
Number of Interns 6,020 5,558
Number of Apprentices 5,146 3,797
Number of Employees over the Age of 45 34,948 35,003
Number of Employees by Age Group    
   Up to 25 Years of Age 6,538 5,268
   From 26 to 35 Years of Age 43,023 41,574
   From 36 to 45 Years of Age 29,673 30,371
   Over 45 Years of Age 34,948 35,003
Number of Employees by Education Level:    
Illiterate
- 58
Primary Education
490 370
Secondary/Vocational Education
28,552 26,426
Higher Education
53,223 51,568
Postgraduate Study
- 109
(Specialization, Masters and Doctorates)
31,917 33,685
Number of Women Working at the Company 40,249 46,580
Percentage of Managerial Positions Occupied by Women
35.3 35.2
Number of Men Working at the Company 73,933 65,636
Percentage of Managerial Positions Occupied by Men
64.8 64.8
Number of Afro-Descendants, Brown-Skinned People or Indians Working at the Company 26,583 26,851
Number of Afro-Descendants, Brown-Skinned People or Indians Holding Managerial Positions
6,948 7,860
Number of Handicapped Employees of Those with Special Needs 974 1,038
Gross Compensation (before charges) Broken Down by:  R$8,725,788,964  R$9,513,567,577
   Employees  R$8,702,534,050  R$9,488,793,381
Managers (Board of Directors, Auditors and Officers)
 R$23,254,914  R$24,774,196
Difference between the Lowest Salary Paid by the Company and the Minimum Salary (national or regional)    
Difference between the Lowest Salary Paid by the Company and the Minimum Salary
 R$1,270  R$1,365
6 – Relevant Corporate Citizenship Information 2012 2013
Ratio of highest to lowest salary at the company 16.8 16.8
Total Number of Work Accidents 1,122 1,327
Social and Environmental Projects Developed by the Company Were Defined by: (x) Senior management
( ) Senior and middle management (  ) All employees
(x) Senior management
( ) Senior and middle management (  ) All employees
Safety and Health Standards in the
Workplace Were Defined by:
(x) Senior and middle management
(  ) All employees ( ) All of the above + CIPA
(x) Senior and middle management
(  ) All employees ( ) All of the above + CIPA
With regard to labor unions, right for collective bargaining and internal representation of workers, the company: ( ) Does not get involved
( ) Adheres to ILO norms
(x) Encourages and adheres to the ILO
( ) Does not get involved
( ) Adheres to ILO norms
(x) Encourages and adheres to the ILO
Regarding Freedom of Union Association, Right to Collective Bargaining and In-House Worker Representation, the Company: ( ) Senior management
( ) Senior and middle management (x) All employees
( ) Senior management
( ) Senior and middle management (x) All employees
The Private Pension Plan Covers: ( ) Senior management
( ) Senior and middle management (x) All employees
( ) Senior management
( ) Senior and middle management (x) All employees
Profit Sharing Covers: ( ) Are not taken into account
(  ) Are suggested
(x) Are required
( ) Are not taken into account
(  ) Are suggested
(x) Are required
When Choosing Suppliers, the Same Standards of Ethics and of Social and Environmental Responsibility Adopted by the Company: ( ) Does not get involved
(  ) Supports it
(x ) Organizes and encourages it
( ) Does not get involved
(  ) Supports it
(x ) Organizes and encourages it
Total Number of Consumer Complaints and Criticisms (9): At the company: 15,162
At the Procon: 13,828
In court: 159,107
At the company: 16,933
At the Procon: 13,092
In court: 54,969
Percentage of Complaints and
Criticisms Addressed or Resolved:
At the company: 100%
At the Procon: 100%
At the company: 100%
At the Procon: 100%
Actions Taken by the Company to Remedy or Minimize the Causes of the Complaints: Transformation and Awareness of
Employees in Customer Service,
Transformation and Awareness of
Employees in Customer Service,
Total Value Added to be Distributed (in thousand of R$): 40,225,240 49,051,040
Distribution of Value Added: % of the total % of the total
Government
27.0 26.8
Employees
40.1 37.1
Shareholders
12.2 12.9
Third Parties
2.2 2.3
Retained
18.5 21.0
7 – Other Information                                                                                                                                
Banco do Brasil S/A – Brasília (DF) – CNPJ: 00.000.000/0001-91
For clarification about the information disclosed: ir@bb.com.br.
This company does not employ child or slave labor, has no involvement with prostitution of sexual exploitation of children and adolescents and is not involved with corruption.
We value and respect diversity, both within and outside the bank.
Notes:
(1) 2012 amount rectified in accordance with the Financial Statements.
(2) Amount corresponding to personnel expenses.
(3) Expenditures with standard teaching at all levels, reimbursement of education expenses, scholarships, magazine subscriptions, library expenditures (excluding personnel) and
other expenditures on education.
(4) In 2012, this refers to 4,021 microcomputers worth, on average, R$281.37. In 2013, it refers to 20,121 microcomputers with an average value of R$134.07.
(5) In 2012, this refers to 157 projects. In 2013, 255 projects – not including Instituto Cooperforte.
(6) The amounts spent on environmental education are diluted in item 3. External Social Indicators – Education.
(7) Refers to the São Bartolomeu River Project.
(8) Refers to transfers from the BB to WWF Brasil and Fundação Banco do Brasil for implementing actions within the Água Brasil Program.
(9) Takes into account information registered with the company’s External Ombudsman and the courts.
(*) Amount representing the Gross Value Added shown in the Statement of Value Added (SVA). The 2012 amount was corrected in accordance with the Financial Statements.