Annual Report 2013

Corporate Profile

FOR MORE THAN TWO CENTURIES THE BANk HAS CONTRIBUTED TO BRAZIL’S DEVELOPMENT AND has been a major player IN THE DOMESTIC AND INTERNATIONAL BANKING SECTORS
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Founded in 1808, BB is established as a private, mixed-capital corporation, whose controlling shareholder is the Brazilian government, and listed since 2006 on the Novo Mercado segment of the São Paulo Stock, Commodities and Futures Exchange – BM&FBovespa, the segment that hosts companies with best corporate governance practices. The bank currently has 112,000 employees and stands out within the segment thanks to a series of competitive differentials.

Shareholder Breakdown (%)

Latin America’s largest financial institution in assets, reaching R$1,3 trillion in 2013, BB provides, solutions, services and products in the banking, investment, asset management, pension plan, savings bond and payment means segments, among others, to its 61.4 million customers. Among the bank’s main results last year, worthy of note was the evolution of 19.3% in the loan portfolio – broad concept, which reached a balance of R$692.9 billion, and record net income of R$15.8 billion.

BB has the largest in-house service network in Brazil among financial institutions, with 19,143 service outlets, and is present in 99.9% of Brazilian municipalities. When the network of Mais BB and Banco Postal correspondents is added, the total comes to 67,600 service outlets in Brazil. Abroad, the network consists of 49 own outlets located in 24 countries, in addition to 1,200 partner banks that function as correspondents in 134 countries. Thus the bank also has the largest own overseas service network among the Brazilian banks.

BB Market Share by number of Branches (%)

International Presence

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Mission



To be a competitive and profitable bank, promoting the sustainable development of Brazil and fulfilling its public function in an efficient manner.




Vision

To be the number one bank for Brazilians, companies and the public sector; a benchmark abroad; the best bank to work for, recognized for its performance, long-lasting relationships and socio-environmental responsibility.
Values • Ethics and transparency;
• Commitment to the sustainable development of communities and Brazil as a whole;
• Socio-environmental responsibility;
• Respect for the consumer;
• Excellence and specialization in customer relationships;
• Participative management, collegiate decision-making and team work;
• Merit-based professional advancement;
• Brand name with a competitive differential;
• Proactivity in risk management;
• Commitment to solidity, profitability, efficiency and innovation;
• Respect for diversity;
• Commitment to shareholders and society.


BB LEADERSHIP POSITIONS

BRAND STRENGTH

STRATEGIC RELATIONSHIP WITH GOVERNMENTAL BODIES

BB is the financial agent of the National Treasury, looking after the government’s sole account and in charge of transferring funds to other components of the Federation. With other federal entities it operates in funding and programs. It also provides specific solutions for Brazilian states and municipalities.

MODERN PLATFORM WITH LEADING-EDGE TECHNOLOGY

Banco do Brasil was the first institution in the retail segment in the Americas and in the Southern Hemisphere, as well as the tenth worldwide, to be awarded ISO 20000 certification in technology, according to IT Service Management Forum. In 2013, information technology (IT) investments amounted to R$2.8 billion, with the emphasis on operating efficiency, the highlight being the inauguration of the Digital Capital Datacenter. It is also developing an integrated program of Green IT actions to foster the efficient use of resources along the entire production and relationship chain, involving, for example, socioenvironmental requirements when procuring equipment and services.

HIGH STANDARDS OF GOVERNANCE AND MANAGEMENT

Since 2002, the bank has adhered to the sound corporate governance practices required by the Novo Mercado segment of the BM&FBovespa, having been admitted to this segment in 2006. The bank’s executive and operational positions are held by highly-trained professionals with extensive knowledge of the financial and banking sectors.

ONE OF THE GLOBAL BENCHMARKS IN SUSTAINABILITY

BB figured on the Dow Jones Sustainability Index (DJSI) of the New York Stock Exchange for the second consecutive year, and for the ninth consecutive year on the Corporate Sustainability Index (ISE) of the BM&FBovespa since it was created. In 2013, it was also the winner in the Finance category of the Época Green Company award and took 3rd place in the Public Institutions category of the ranking of the Best Companies to Work For of the Guia VOCÊ S/A.