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Global Reporting Index

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Report Application Level


* Sector supplement in final version.

Fully
Partially
Not Reported

Indicators of Profile
1. Strategy and Analysis   Observation Pages Principles of Global Compact
1.1   Statement from the most senior decisionmaker of the organization about the relevance of sustainability to the organization and its strategy.   1
1.2   Description of key impacts, risks, and opportunities.   1, 8, 10
2. Organizational Profile   Observation Págs. Principles of Global Compact
2.1   Name of the organization.   2
2.2   Primary brands, products, and/or services.   2
2.3   Operational structure of the organization, including main divisions, operating companies, subsidiaries, and joint ventures.   2
2.4   Location of organization’s headquarters.   2
2.5   Number of countries where the organization operates, and names of countries with either major operations or that are specifically relevant to the sustainability issues covered in the report.   2
2.6   Nature of ownership and legal form.   2
2.7   Markets served (including geographic breakdown, sectors served, and types of customers/beneficiaries).   22
2.8   Scale of the reporting organization   4
2.9   Significant changes during the reporting period regarding size, structure, or ownership   3, 7
2.10   Awards received in the reporting period   42
3. Report Parameters   Observation Págs. Principles of Global Compact
3.1   Reporting period (e.g., fiscal/calendar year) for information provided.   3
3.2   Date of most recent previous report (if any).   3
3.3   Reporting cycle (annual, biennial, etc.)   3
3.4   Contact point for questions regarding the report or its contents.   3
3.5   Process for defining report content, including: a) Determining materiality; b) Prioritizing topics within the report;  and c) Identifying stakeholders the  organization expects to use the report. Establishing the priority themes to be covered was raised in the interviews held with the vice presidents of the Bank and the Stakeholders' Panel held in November 2010 with 31 people in all, divided into the following strategic stakeholder groups: shareholders, employees, specialists, representatives of society, customers and suppliers. This choice of stakeholder groups reflects the Mission and Code of Ethics of the BB. Based on this panel and the interviews with the Bank's executives, the themes covered in the report were identified, in accordance with the table on Page 3 of the Report. 3
3.6   Boundary of the report (e.g., countries, divisions,subsidiaries, leased facilities, joint ventures, suppliers).   3
3.7   State any specific limitations on the scope or boundary of the report.   3
3.8   Basis for reporting on joint ventures, subsidiaries, leased facilities, outsourced operations, and other entities that can significantly affect comparability from period to period and/or between organizations.   3
3.9   Data measurement techniques and the bases of calculations, including assumptions and techniques underlying estimations applied to the compilation of
the Indicators and other information in the report.
  3
3.10   Explanation of the effect of any re-statements of information provided in earlier reports, and the reasons for such re-statement (e.g., mergers/acquisitions, change of base years/periods, nature of business, measurement methods). In 2010, there was a change in the methodology used for the calculation of the energy consumed by Banco do Brasil. In previous years, the consumption was calculated based on the amounts shown on the electricity bills of the branches. In 2010, a new method was introduced, which allowed the typing in off the relevant data referring to the real consumption in kilowatt hours, contained in the electricity bills, using a specific management system. 3, 24
3.11   Significant changes from previous reporting periods in the scope, boundary, or measurement methods applied in the report.   3
3.12   Table identifying the location of the Standard Disclosures in the report.   43
3.13   Policy and current practice with regard to seeking external assurance for the report.  

3,

anexos

4. Governance, Commitments, and Engagement   Observation Págs. Principles of Global Compact
4.1   Governance structure of the organization, including committees under the highest governance body responsible for specific tasks, such as setting strategy or organizational oversight.   13
4.2   Indicate whether the Chair of the highest governance body is also an executive officer (and, if so, their function within the organization’s management and the reasons for this arrangement).   13
4.3   For organizations that have a unitary board structure, state the number and gender of members of the highest governance body that are independent and/or non-executive members.   13
4.4   Mechanisms for shareholders and employees to provide recommendations or direction to the highest governance body.   13
4.5   Linkage between compensation for members of the highest governance body, senior managers, and executives (including departure arrangements), and the organization’s performance (including social and environmental performance).   13
4.6   Processes in place for the highest governance body to ensure conflicts of interest are avoided.   11, 14
4.7   Process for determining the composition, qualifications, and expertise of the members of the highest governance body and its committees, including any consideration of gender and other indicators of diversity.   13
4.8   Internally developed statements of mission or values, codes of conduct, and principles relevant to economic, environmental, and social performance
and the status of their implementation.
  2, 10, 14
4.9   Procedures of the highest governance body for overseeing the organization’s identification and management of economic, environmental, and social performance, including relevant risks and opportunities, and adherence or  compliance with internationally agreed standards, codes of conduct, and principles.   13, 14, 16
4.10   Processes for evaluating the highest governance body’s own performance, particularly with respect to economic, environmental, and social performance.   13
4.11   Explanation of whether and how the precautionary approach or principle is addressed by the organization.   14, 15 7
4.12   Externally developed economic, environmental, and social charters, principles, or other initiatives to which the organization subscribes or endorses.   14
4.13   Memberships in associations (such as industry associations) and/or national/international advocacy organizations in which the organization: a) Has positions in governance bodies; b) Participates in projects or committees; c) Provides substantive funding beyond routine membership dues; or d) Views membership as strategic.   17, 29
4.14   List of stakeholder groups engaged by the organization.   10, 14, 21
4.15   Basis for identification and selection of stakeholders with whom to engage. Banco do Brasil has relationships with a variety of stakeholder groups. The stakeholders on the Panel were chosen based on the Mission and Code of Ethics of BB in which priority is given to customers, shareholders, suppliers, employees, competitors, communities, the environment and government. 14, 32
4.16   Approaches to stakeholder engagement, including frequency of engagement by type and by stakeholder group. Banco do Brasil interacts with stakeholders through several channels to be found throughout the chapter Connection (page 21). This chapter describes the BB's initiatives with each stakeholder group, including the means of engagement. For example, with customers (pg 22), employees (pg 24), the community (pg 25), shareholders (pg 23), government (pg 26), competitors (pg 29), miscellaneous shareholders (pg 32) and the Stakeholder Panel (pg 3). 21, 32
4.17   Key topics and concerns that have been raised through stakeholder engagement, and how the organization has responded to those key topics and concerns, including through its reporting BB consults its stakeholders so as to evaluate and define important themes. In November 2011, 31 people took part in the II Stakeholder Panel of Banco do Brasil. The result is available in the "Stakeholder Panel" box (pg 3) which shows the demands arising from the Stakeholder Panel and how each of these was dealt with. This table also shows the location of the initiatives in the chapters of the Report. 14, 21, 32
Economic Performance Indicators
Disclosure on Management Approach Disclosure   Pages Principles of Global Compact
  09, 31  
ASPECT: ECONOMIC PERFORMANCE   Observation Pages Principles of Global Compact
CORE EC1 Direct economic value generated and distributed, including revenues, operating
costs, employee compensation, donations and other community investments, retained earnings, and payments to capital providers and governments.
  4
CORE EC2 Financial implications and other risks and opportunities for the organization’s activities due to climate change.   28, 33, 38
CORE EC3 Coverage of the organization’s defined benefit
plan obligations.
  24
CORE EC4 Significant financial assistance received from government.   25, 33
ASPECT: MARKET PRESENCE Disclosure Observation Págs. Principles of Global Compact
ADD EC5 Range of ratios of standard entry level wage by gender compared to local minimum wage at significant locations of operation. See Ibase Social Balance Sheet. 6
CORE EC6 Policy, practices, and proportion of spending on locally-based suppliers at significant locations of operation. Banco do Brasil is a mixed capital company, and the process for selecting its suppliers is subject to Law 8.666/93. Selecting and retaining suppliers and service providers is governed by impartial and transparent criteria which do not favor local suppliers. 27
CORE EC7 Procedures for local hiring and proportion of senior management hired from the
local community at locations of significant operation.
The hiring process of the BB is by means of public examinations held in every state of Brazil, as envisaged in article 37 of the Brazilian Constitution and in article 48 of the Bank's 2nd article of association. This is the only way of joining the Bank, while promotions take place according to performance and internal policies. That is why there are no procedures for local hiring of senior management from within local communities. 24 7, 8, 9
ASPECT: INDIRECT ECONOMIC IMPACTS Disclosure Observation Págs. Principles of Global Compact
CORE EC8 Development and impact of infrastructure investments and services provided primarily for public benefit through commercial, inkind, or pro bono engagement.   25, 32
ADD EC9 Understanding and describing significant indirect economic impacts, including the extent of impacts.   32
Environmental Performance Indicators
Disclosure on Management Approach Disclosure   Pages Principles of Global Compact
  28  
ASPECT: MATERIALS   Observation Pages Principles of Global Compact
CORE EN1 Materials used by weight or volume.   5, 28
CORE EN2 Percentage of materials used that are recycled input materials.   28 8, 9
ASPECT: ENERG Y Disclosure Observation Págs. Principles of Global Compact
CORE EN3 Direct energy consumption by primary energy source.   5, 28
CORE EN4 Indirect energy consumption by primary source. The indirect energy consumed by BB is purchased from electricity companies. The sources of these distributors are derived from the Brazilian energy matrix, for the most part renewable (around 70%). 5
ADD EN5 Energy saved due to conservation and efficiency improvements. The calculation methodology for the consumption of energy was altered in 2010. As a consequence, it is not possible to compare the total amount of energy saved from one year to the other. 5 8, 9
ADD EN6 Initiatives to provide energy-efficient or renewable energy based products
and services, and reductions in energy requirements as a result of these initiatives.
  28 8, 9
ADD EN7 Initiatives to reduce indirect energy consumption and reductions achieved.   28 8, 9
ASPECT: WATER Disclosure Observation Págs. Principles of Global Compact
CORE EN8 Total water withdrawal by source.   5, 28
ADD EN9 Water sources significantly affected by withdrawal of water.   28
ADD EN10 Percentage and total volume of water recycled and reused.   28 8, 9
ASPECT: BIODIVERSITY Disclosure Observation Págs. Principles of Global Compact
CORE EN11 Location and size of land owned, leased, managed in, or adjacent to, protected areas and areas of high biodiversity value outside protected areas.   28
CORE EN12 Description of significant impacts of activities, products, and services on biodiversity in protected areas and areas of high biodiversity value outside protected areas.   28
ADD EN13 Habitats protected or restored. Not applicable to banking activities. 8
ADD EN14 Strategies, current actions, and future plans for managing impacts on biodiversity.

  28 8
ADD EN15 Number of IUCN Red List species and national conservation list species with habitats in areas affected by operations, by level of extinction risk. Not applicable to banking activities.
ASPECT: EMISSIONS, EFFLUENTS, AND WASTE Disclosure Observation Págs. Principles of Global Compact
CORE EN16 Total direct and indirect greenhouse gas emissions by weight.   5, 28
CORE EN17 Other relevant indirect greenhouse gas emissions by weight.   5, 28
ADD EN18 Initiatives to reduce greenhouse gas emissions and reductions achieved.   28 8
CORE EN19 Emissions of ozone-depleting substances by weight.

The activities of Banco do Brasil do not have any impact on the ozone layer, as in the specific case of CFC 11. The two possibilities were existing refrigerators and air-conditioners, which have been substituted by others that use non-harmful technology.
CORE EN20 NOx, SOx, and other significant air emissions by type and weight. The Bank also does not have mechanisms for the measuring of NOx and SOx emissions.
CORE EN21 Total water discharge by quality and destination. Banco do Brasil is a financial institution, whereby the disposal of water is domestic and treated by concessionaires with no significant impacts. 8
CORE EN22 Total weight of waste by type and disposal method. Banco do Brasil delivers solid waste (paper, plastic, glass and metal) collected on its premises to rag-and-bone cooperatives and associations. Therefore the total waste generated is not measured. In 2010, the Agenda 21 (the 2011-2013 period) was formalized, the commitment to implement by December 2012 selective collection at all the Bank's premises located in municipalities enjoying public selective collection or rag-and-bone ssociations/cooperatives. Thus once this process has been concluded, BB will then report the total weight of waste by type and method of disposal. 28 8
CORE EN23 Total number and volume of significant spills. Given the nature of its services, Banco do Brasil is not involved in activities with significant risk of spillage.
ADD EN24 Weight of transported, imported, exported, or treated waste deemed hazardous under the terms of the Basileia B Convention Annex I, II, III, and VIII, and percentage of transported waste shipped internationally. Not applicable to banking activities, as the BB does not generate the harmful waste
envisaged in the Basel Convention - Exhibits I, II, III and VIII. Thus there is no intention of reporting this indicator in the future.
ADD EN25 Identity, size, protected status, and biodiversity value of water bodies and related habitats significantly affected by the reporting organization’s discharges of water and runoff.

Not applicable to banking activities, since the BB does not operate in areas where the biodiversity of water course and related habitats are significantly affected by the disposal of water. Thus there is no intention of reporting this indicator in the future.
ASPECT: PRODUCTS AND SERVICES Disclosure Observation Págs. Principles of Global Compact
CORE EN26 Initiatives to mitigate environmental impacts of products and services, and extent of impact mitigation.   28, 40 8
CORE EN27 Percentage of products sold and their packaging materials that are reclaimed by
category.

Not applicable to banking activities. 8
ASPECT : COMPLIANCE Disclosure Observation Págs. Principles of Global Compact
CORE EN28 Monetary value of significant fines and total number of non-monetary sanctions for noncompliance with environmental laws and regulations. In the period, there were no records related to this theme.
ASPECT : TRANSPORT Disclosure Observation Págs. Principles of Global Compact
ADD EN29 Significant environmental impacts of transporting products and other goods
and materials used for the organization’s operations, and transporting members of the workforce.
With respect to the transport of employees, the impacts of aeroplane travel and the bank’s own vehicle fleet has been mapped out. These indicators are disclosed in the greenhouse gas emission inventory in the Connection chapter –The Environment. 28
ASPECT : OVERALL Disclosure Observation Págs. Principles of Global Compact
ADD EN30 Total environmental protection expenditures and investments by type.   6, 28 8
Labor Practices and Decent Work Performance Indicators
Disclosure on Management Approach Disclosure   Pages Principles of Global Compact
  24  
ASPECT: EMPLOYMENT   Observation Pages Principles of Global Compact
CORE LA1 Total workforce by employment type, employment contract, and region, broken
down by gender.
24
CORE LA2 Total number and rate of new employee hires and employee turnover by age group, gender, and region. 24 6
ADD LA3 Benefits provided to full-time employees that are not provided to temporary or part time employees, by significant locations of operation. 24, 25
ASPECT: LABOR/MANAGEMENT RELATIONS Disclosure Observation Págs. Principles of Global Compact
CORE LA4 Percentage of employees covered by collective bargaining agreements. 24 3
CORE LA5 Minimum notice period(s) regarding operational changes, including whether it is specified in collective agreements. 24 3
ASPECT: OCCUPATIONAL HEALTH AND SAFETY Disclosure Observation Págs. Principles of Global Compact
ADD LA6 Percentage of total workforce represented in formal joint management–worker health and safety committees that help monitor and advise on occupational health and safety programs.   24
CORE LA7 Rates of injury, occupational diseases, lost days, and absenteeism, and total number of work-related fatalities, by region and by gender. In the period, there were no deaths. 24
CORE LA8 Education, training, counseling, prevention, and risk-control programs in place to assist workforce members, their families, or community members regarding serious diseases.   24
ADD LA9 Health and safety topics covered in formal agreements with trade unions.   24
ASPECT: TRAINING AND EDUCATION Disclosure Observation Págs. Principles of Global Compact
CORE LA10 Average hours of training per year per employee by gender, and by employee
category.
  24
ADD LA11 Programs for skills management and lifelong learning that support the continued
employability of employees and assist them in managing career endings.
  24
ADD LA12 Percentage of employees receiving regular performance and career development
reviews, by gender.
  24
ASPECT: DIVERSITY AND EQUAL OPPORTUNITY Disclosure Observation Págs. Principles of Global Compact
CORE LA13 Composition of governance bodies and breakdown of employees per employee
category according to gender, age group, minority group membership, and other
indicators of diversity.
  6, 13, 24 6
CORE LA14 Ratio of basic salary and remuneration of women to men by employee category, by significant locations of operation.   24 6
Human Rights Performance Indicators
Disclosure on Management Approach Disclosure   Pages Principles of Global Compact
  14, 28  
ASPECT: INVESTMENT AND PROCUREMENT PRACTICES Disclosure Observation Pages Principles of Global Compact
CORE HR1 Percentage and total number of significant investment agreements and contracts that include clauses incorporating human rights concerns, or that have undergone human rights screening. All contracts for significant investment, located in the Investment chapter – Non-Accounting in Tangible Assets – Technology, have clauses referring to human rights, adhering to the Bank’s policy for its supplier relationships  –  Connection chapter – Suppliers. 27 1
ADD HR2 Percentage of significant suppliers, contractors, and other business partners that
have undergone human rights screening, and actions taken.
100% of the contracts with suppliers have clauses referring to human rights, following the supplier relationship policy – Connection chapter –  Suppliers. 27 1
ADD HR3 Total hours of employee training on policies and procedures concerning aspects of human rights that are relevant to operations, including the percentage of employees trained. Partial – there is no specific training related to aspects of human rights.  The Bank provides training which deals with subjects related to the theme, and which are accounted for in the indicator LA10.
ASPECT: NON-DISCRIMINATION Disclosure Observation Págs. Principles of Global Compact
CORE HR4 Total number of incidents of discrimination and corrective actions taken.   24 6
ASPECT: FR EEDOM OF ASSOCIATION AND COLLECTIVE BARG AINING CORE Disclosure Observation Págs. Principles of Global Compact
CORE HR5 Operations and significant suppliers identified in which the right to exercise freedom of association and collective bargaining may be violated or at significant risk, and actions taken to support these rights. In the operations there is no inherent risk. 24 3
ASPECT: CHILD LABOR Disclosure Observation Págs. Principles of Global Compact
CORE HR6 Operations and significant suppliers identified as having significant risk for incidents of child labor, and measures taken to contribute to the effective abolition of child labor. In the operations there is no inherent risk. 27 5
ASPECT: FORCED AND COMPULSORY LABOR CORE Disclosure Observation Págs. Principles of Global Compact
CORE HR7 Operations and significant suppliers identified as having significant risk for incidents of forced or compulsory labor, and measures to contribute to the elimination of all forms of forced or compulsory labor. In the operations there is no inherent risk. 14, 27 2, 4
ASPECT: SECURITY PRACTICES Disclosure Observation Págs. Principles of Global Compact
ADD HR8 Percentage of security personnel trained in the organization’s policies or procedures concerning aspects of human rights that are relevant to operations. The security contracts contain clauses in which the contracting party declares and is obliged to exercise its activities in compliance with the legislation in force.  Ordinance No. 387/2006 – DG/DPF BRASÍLIA/DF.  Determines that to exercise the profession of security guard, a number of requirements must be fulfilled, including approval by a qualification course for security guards.  According to the respective ordinance, the qualification courses must cover topics related to human rights, such as for example, legislation applied to human rights and human relations in the workplace. 1
ASPECT: INDIGENOUS RIGHTS Disclosure Observation Págs. Principles of Global Compact
ADD HR9 Total number of incidents of violations involving rights of indigenous people and actions taken. Not applicable to banking activities. 1
Society Performance Indicators
Disclosure on Management Approach Disclosure   Pages Principles of Global Compact
  14, 17, 24  
ASPECT: LOCAL COMMUNITIES Disclosure Observation Pages Principles of Global Compact
CORE SO1 Percentage of operations with implemented local community engagement, impact assessments, and development programs.   14, 25
ASPECT: CORRUPTION Disclosure Observation Págs. Principles of Global Compact
CORE SO2 Percentage and total number of business units analyzed for risks related to corruption.   17, 24 10
CORE SO3 Percentage of employees trained in organization’s anti-corruption policies and
procedures.
  24 10
CORE SO4 Actions taken in response to incidents of corruption. Cases of corruption are dealt with in secrecy. 24 10
ASPECT : PUBLIC POLICY Disclosure Observation Págs. Principles of Global Compact
CORE SO5 Public policy positions and participation in public policy development and lobbying.   14, 26
ADD SO6 Total value of financial and in-kind contributions to political parties, politicians,
and related institutions by country.
The Bank does not make contributions to political parties, as set out in its Code of Ethics. 26
ASPECT: ANTI-COMPETITIVE BEHAVIOR ADD Disclosure Observation Págs. Principles of Global Compact
ADD SO7 Total number of legal actions for anticompetitive behavior, anti-trust, and monopoly practices and their outcomes.   29
ASPECT: COMPLIANCE Disclosure Observation Págs. Principles of Global Compact
CORE SO8 Monetary value of significant fines and total number of non-monetary sanctions for noncompliance with laws and regulations.   15, 19, 25
Product Responsibility Performance Indicators
Disclosure on Management Approach Disclosure   Pages Principles of Global Compact
  17 and 19  
ASPECT: CUSTOMER HEALTH AND SAFETY Disclosure Observation Pages Principles of Global Compact
CORE PR1 Life cycle stages in which health and safety impacts of products and services are assessed for improvement, and percentage of significant products and services categories subject to such procedures.   17
ADD PR2 Total number of incidents of non-compliance with regulations and voluntary codes concerning health and safety impacts of products and services during their life cycle, by type of outcomes. Not applicable to banking activities.
ASPECT : PRODUCT AND SERVICE LABELING Disclosure Observation Págs. Principles of Global Compact
CORE PR3 Type of product and service information required by procedures, and percentage of significant products and services subject to such information requirements.   17, 36
ADD PR4 Total number of incidents of non-compliance with regulations and voluntary codes  concerning product and service information and labeling, by type of outcomes.   15
ADD PR5 Practices related to customer satisfaction, including results of surveys measuring
customer satisfaction.
The indicator was not reported in full, due to the confidentiality of the information. 22
ASPECT : MARKETING COMMUNICATIONS Disclosure Observation Págs. Principles of Global Compact
CORE PR6 Programs for adherence to laws, standards, and voluntary codes related to marketing communications, including advertising, promotion, and sponsorship. BB does not sell products which are not a target for public debate or which have been prohibited . 19
ADD PR7 Total number of incidents of non-compliance with regulations and voluntary codes concerning marketing communications, including advertising, promotion, and sponsorship by type of outcomes.   19
ASPECT : CUSTOMER PRIVACY Disclosure Observation Págs. Principles of Global Compact
ADD PR8 Total number of substantiated complaints regarding breaches of customer privacy and losses of customer data. Not reported in full, due to the confidentiality of information.
ASPECT: COMPLIANCE Disclosure Observation Págs. Principles of Global Compact
CORE PR9 Monetary value of significant fines for noncompliance with laws and regulations concerning the provision and use of products and services.   15
Sector indicators Disclosure Observation Pages Principles of Global Compact
Disclosure on Management Approach   14
Sectorial FS1 Policies with specific environmental and social components applied to business lines.   14
Sectorial FS2 Procedures for assessing and screening environmental and social risks in business lines.   15, 33
Sectorial FS3 Processes for monitoring clients’ implementation of and compliance with
environmental and social requirements included in agreements or transactions.
  33
Sectorial FS4 Process(es) for improving staff competency to implement the environmental and social policies and procedures as applied to business lines.   24, 33
Sectorial FS5 Interactions with clients/investees/business partners regarding environmental and social risks and opportunities.   3, 33
Sectorial FS6 Percentage of the portfolio for business lines by specific region, size (e.g. micro/SME/large) and by sector.   33
Sectorial FS7 Monetary value of products and services designed to deliver a specific social benefit for each business line broken down by purpose.   40
Sectorial FS8 Monetary value of products and services designed to deliver a specific environmental benefit for each business line broken down by purpose.   40
Sectorial FS9 Coverage and frequency of audits to assess implementation of environmental and social policies and risk assessment procedures.   15, 33
Sectorial FS10 Percentage and number of companies held in the institution’s portfolio with which the reporting organization has interacted on environmental or social issues.   32, 33
Sectorial FS11 Percentage of assets subject to positive and negative environmental or social screening.   38
Sectorial FS12 Voting polic(ies) applied to environmental or social issues for shares over which the reporting organization holds the right to vote shares or advises on voting. Although it does not have a policy that provides voting guidelines, BB follows the principles of the Global Compact and contributes to environmental policies in exercising its right to vote with various ministries, with respect to environmental and social questions, such as the Ministry for the Environment – MMA, Ministry of Agriculture, Animal Breeding and Supply – MAPA and others.
Sectorial FS13 Access points in low-populated or economically disadvantaged areas by type.   22
Sectorial FS14 Initiatives to improve access to financial services for disadvantaged people.   22
Sectorial FS15 Policies for the fair design and sale of financial products and services.   14, 16
Sectorial FS16 Initiatives to enhance financial literacy by type of beneficiary.   25

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