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Social Balance Sheet

In order to improve the level of transparency in the information provided, Banco do Brasil has introduced an innovation to its social balance sheet, which for the first time incorporates Brazilian Technical Accounting Standarda 15 – information with social and environmental nature. As a consequence, the scope of the information provided has been expanded, and in addition, the standards for the collection and disclosure of data have been improved, resulting in indicators that are more complete and adequate.


1 – Calculation Base 2010 (R$ thousand)  2009 (R$ thousand)
Net Income (NI)(1) 26,334,600 18,232,858
Operation Income (OI)(2) 18,410,195 13,591,802
Gross Payroll (GPR)(3) 13,019,591 11,838,434
Total Value Added (TVA) 11,703,165 10,147,522
                 
2 – Internal Social Indicators R$ thousand % over GDP % over NI % over TVA R$ thousand % over GDP % over NI % over TVA
Food 957,871 7.4 3.6 8.2 804,140 6.8 4.4 7.9
Compulsory Social Contributions 2,698,964 20.7 10.2 23.1 2,512,606 21.2 13.8 24.8
Private Pension Plan(4) 1,004,182 7.7 3.8 8.6 1,089,673 9.2 6.0 10.7
Health(4) 693,913 5.3 2.6 5.9 639,801 5.4 3.5 6.3
Occupational Health and Care(2)(7) 33,609 0.3 0.1 0.3 26,360 0.2 0.1 0.3
Education(2) 44,755 0.3 0.2 0.4 37,150 0.3 0.2 0.4
Professional Training and Development(2) 73,353 0.6 0.3 0.6 59,705 0.5 0.3 0.6
Daycare or Daycare Assistance 62,706 0.5 0.2 0.5 51,988 0.4 0.3 0.5
Transporte 23,042 0.2 0.1 0.2 18,416 0.2 0.1 0.2
Profit Sharing 1,756,190 13.5 6.7 15.0 1,384,532 11.7 7.6 13.6
Others 117,575 0.9 0.4 1.0 102,172 0.9 0.6 1.0
Total – Internal Social Indicators 7,466,159 57.3 28.4 63.8 6,726,543 56.8 36.9 66.3
                 
3 – External Social Indicators R$ thousand % over GDP % over NI % over TVA R$ thousand % over GDP % over NI % over TVA
Education(2) 27,881 0.2 0.1 0.2 20,587 0.2 0.1 0.2
Culture(2) 43,074 0.3 0.2 0.4 44,783 0.4 0.2 0.4
Health and Sanitation 13,118 0.1 0.0 0.1 N/D N/D N/D N/D
Sports 54,421 0.4 0.2 0.5 63,493 0.5 0.3 0.6
Combat of Hunger and Food Safety(2) 947,08 0.0 0.0 0.0 415,06 0.0 0.0 0.0
Generation of Jobs and Income 61,394 0.5 0.2 0.5 33,352 0.3 0.2 0.3
Others(2) 16,113 0.1 0.1 0.1 17,641 0.1 0.1 0.2
Total Contributions to Society 216,948 1.7 0.8 1.9 180,272 1.5 1.0 1.8
Taxes (excluding social contributions)(2) 6,894 0.1 0.0 0.1 8,030 0.1 0.0 0.1
Total – External Social Indicators 223,842 1.7 0.8 1.9 188,303 1.6 1.0 1.9
                 
4 – Environmental Indicators R$ thousand % over GDP % over NI % over TVA R$ thousand % over GDP % over NI % over TVA
4.1 – Investments Related to Company Production/Operation(2) 70,458 0.5 0.3 0.6 42,862 0.4 0.2 0.4
                 
4.2 – Investiments in External Programs and/or Projects(2) 1,305 0.0 0.0 0.0 302 0.0 0.0 0.0
Total Investmens in the Environment (4.1 + 4.2) 71,763 0.6 0.3 0.6 43,164 0.4 0.2 0.4
                 
5 – Workforce Indicators 2010 – units 2009 – units
# of employees at the end of period 109,026 103,971
# of hirings during period 10,048 14,999
# of dismissals during period 4,505 2,786
# of outsouced employees(2) 35,007 35,368
# of interns 9,853 9,917
# of apprentices 5,534 5,336
# of employees over 45 years of age 31,705 30,509
# of employees by age group:    
under 26 8,158 8,230
from 26 to 35 39,829 35,974
from 36 to 45 29,334 29,258
over 45 31,705 30,509
# of employees by education level:    
Primary education 579 696
Secondary/vocational education 30,835 31,207
Higher education 53,073 50,163
Postgraduate study 24,539 21,905
# of women working at the Company 44,921 42,330
% of management positions held by women 34.6 36.5
# of men working at the Company 64,105 61,641
% management positions held by men 65.4 63.50
# of Afro and Indian descendents whose works at the Company 20,807 19,551
# of management positions held by Afro and Indian descendents(5) 6,016 5,332
# of handicapped employees or those with special needs 882 807
Gross compensation broken down by: R$ 6,909,940,075.31 R$ 5,518,211,409.32
Employees R$ 6,892,104,257.81 R$ 5,500,969,713.19
Management R$ 17,835,817.50 R$ 17,241,696.13
Difference between the lowest salary paid in the Company and the Minimum Wage (national or regional)    
Difference between the lowest salary paid by the Company and the minimum Wage 1,090.13 951.00
     
6 – Relevant Corporate Citizenship Information 2010 2009
Ratio between highest and lowest salary at the Company 17.0 17.8
Total number or work accidents 983 628
Social and environmental projects developed by
the Company were defined by:
( x ) Senior Managment ( ) Senior and middle
management ( ) All employees
( x ) Senior management    ( ) Senior and middle management
( ) All employees
Safety and health standards in the worplace were
defined by:
( x ) Senior and middle management ( ) All
employees ( ) All + CIPA
( x ) Senior and middle management ( ) All employees ( ) All + CIPA
With regard to union freedom, the right to collective bargaining and the in-house representation of employees, the Company: ( ) Does not get envolved ( ) Follows ILO norms
( x ) Encourages and follows ILO
( ) Does not get envolved ( ) Follows ILO norms (X) Encourages and follows ILO
The private pension plan covers: ( ) Senior Managment ( ) Senior and middle
management ( x ) All employees
( ) Senior Managment ( ) Senior and middle management (X) All employees
Profit/results sharing program covers: ( ) Senior Managment ( ) Senior and middle
management ( x ) All employees
( ) Senior Managment ( ) Senior and middle management (X) All employees
In the selection or suppliers, the same ethical, social responsability and environmental standards adopted by the Company: ( ) Are not considered ( ) Are suggested
( x ) Are required
( ) Are not considered ( ) Are suggested
(X) Are required
About the volunteer work by employees, the
Company:
( ) Does not get envolved ( ) Supports it ( x )
Organizes and encourages it
( ) Does not get envolved ( ) Supports it
(X) Organizes and encourages it
Total number of consumer complaints and criticism:(6) at the company: 15,324    at procon: 9,853    in court: 94,629 at the company: 19,344    at procon: 4,788    in court: 121,773
% of complaints and criticisms attended to or solved: at the company: 100%   at procon: 100% at the company: 100%   at procon: 99.8%
Actions taken by the entity to remedy or minimize the causes of complaints: Transformation and awareness of employees in
customer service.
Transformation and awareness of employees in
customer service.
Total added value to distribute (in thousand R$) 36,179,833 31,116,269
Distribution of Value Added (DVA) % of total % of total
Government 29.9% 27.8%
Employes 36.1% 37.9%
Shareholders 13% 13.1%
Third parties 1.70% 1.6%
Retianed 19.30% 19.6%
                 
7 – Other Information
Banco do Brasil S.A. – Brasília/DF – CNPJ: 00.000.000/0001-91

For explanations concerning declared information: Gilberto Lourenço da Aparecida – (+55) (61) 3310.3990 – ri@bb.com.br

This company does not use child labor, is not involved with prostitution or sexual exploit and is not involved in corruption. Our company values and The Social Report was held by KPMG Auditores Independentes and assurance report will be published in the Annual Report 2010.

Notes:

(1) Gross Financial Intermediation Income. As Net Income, was considered the Gross Financial Intermediation Income. That changed the published value in 2009.

(2) The methodology of data collection was changed. Because of this, the published values in 2009 were changed.

(3) Personnel Expenses. Due to changes of methodology the published values in 2009 were changed.

(4) All sponsored entities employer's contributions were considered, including the merged (BNC, BESC, BEP) and the own companies. Due to changes of methodology the published values in 2009 were changed.

(5) The data consider the number of afro and indians descendants in management positions. In 2009 was considered the percentage for publication, in 2009 was considered the percentage for publication, thus, the figure informed in that year was changed.

(6) BB's External Ombudsman Service numbers were considered. Due to changes of data collection methodology, the published values in 2009 were changed.

(7) The amount informed includes Banco do Brasil contribution to employee health plans.

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